We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Good product very satisfied shipping took less than a week
The box is 2 days later than expected in come, but generally fast delivery. Seller responds quickly to messages. Product is as described. Good looks, works well and sounds also thereby good. Very satisfied!
It is a nice thing. Firmly and on the speakergril after vulcanises. Nice sound and reasonable bass. Earbuts or headphone is nevertheless much better. Now there are multiple versions. This is pro (1). My error the 2 is excellent tested by the Bart from groningen, Master in apps. This has a mono rgb color. The 2 has multi color. Both MicroSD, 3,5jack etc. Spain to NL in 7dgn with GLS package delivery. No powerbank!
Excelente servicio del vendedor, a pesar de que se quedo sin stock, me aviso con tiempo y pudimos resolver el problema. Vendedor eficiente. Y el producto no se queda atras, se escucha muy bien, pero aun lo seguire probando.
Cute Speaker with LED Light Ambient ! Cool Sound with Extra Bass Sound !!!
good product worth for the money
The article is as in the description high sounds sound excellent no interference in the audio
As described. sound column with great bass and beautiful casing. I like its quality especially compared to its price. Thanks to DOSS. battery charge lifetime is very good for more than 8 hours in medium volume. Amazing sound with bass and light effects.
The sound is spectacular, and the great store. I had a problem at first, but it fixed it and it came to me without a problem. I'm delighted with the purchase, and I can say it's worth the money.
Super fast delivery. The product is well made from good materials and feels very good to touch. Good sound and clear. Good bass. Nice touch with the party lights. Easy pairing with other BT devices. The only problem with this product is that in TWS mode, and only in TWS mode, there is a quite big delay between image and sound (if you use them as audio out from the TV). Probably, if they would implement BT 5.0 or some aptx hardware in it, in the future this will be a great product.
Shipping fast and the sound nicer ^^
Muy rápido el proceso de llegado Muchas gracias